At Global we recognize that our employees are our most important asset. They possess vast knowledge of the healthcare industry and are specialists in their fields of administration, finance, medical billing, technology, and claims processing.

We are an organization that believes in white glove customer service, and our employees not only possess a high level of expertise in their specialty they also hold the same principles that guide our organization.  Our guiding principle is “Leadership Through Service”. This core value, philosophy and belief radiates throughout our company. It is the foundation that strengthens our commitment to service every client, both internal and external, to the highest level of customer satisfaction.

GUIDING PRINCIPLE – “LEADERSHIP THROUGH SERVICE”

*New!*  MSO Cash Posting Clerk 

Reports to:   MSO Payment Posting Manager

Job Summary

This individual is responsible for the clerical support of the Cash Posting Department.

Roles and Responsibilities

• Receive mail and distribute to appropriate personnel
• Tape incoming bank lockboxes and mail as needed
• Scan all batches into Alchemy
• Upload all scanned and PDF batches to be sent to BPO
• Receive and organize adjustment batches and prepare to be sent for posting
• File batches daily and send batches over 90days to be shredded
• Assist with maintaining various MS Excel spreadsheets
• Operate various automated data systems to obtain information
• Maintaining and ordering office supplies
• Other duties as assigned

Qualifications

• High School Diploma, required
• Computer Experience (MS Word, Excel, and E-mail)
• Office systems experience (Fax, copier, 10 key)
• Ability to prioritize and organize multiple tasks effectively
• Excellent written and verbal communication skills
• Neat, professional appearance
• Customer service oriented

*New* Title: Physician Insurance Collection Specialist

This individual will act as a liaison between insurance companies and physician’s offices, collecting payment for services rendered.  The ideal candidate will have above average knowledge of medical billing procedures and practices.  Tasks include, research and collection of unpaid and denied insurance claims; secondary billing, contractual adjustments and appeals.  

Responsibilities:

•        Maintains A/R days against company guidelines for assigned carriers
•        Make timely inquiries with third party insurance companies on charges via telephone, on-line services, e-mail, etc. 
•        Review all zero paid or incorrectly paid EOBs through resolution of account
•        Gather materials for and apply to insurance company for reconsideration/appeal of payment on claims, as needed
•        Provide information on received payments as requested, including identification of overpayments and refunds
•        Track carrier trends and report negative effects on payment trends in a timely manner 
•        Work closely with Provider Auditor and Leadership Team to answer provider inquiries 
•        Provide excellent customer service to all internal and external customers of GHA

Requirements:

•        High school diploma
•        5-7 years experience in medical physician billing and collections
•        Understanding of NCCI edits and application of modifiers
•        Computer systems and applications experience
•        Analytical skills
•        Knowledge of medical terminology
•        Ability to perform multiple tasks simultaneously
•        Excellent customer service skills
•        Self-motivated and assertive with strong organizational skills
•        Excellent written and verbal communication skills

We are committed to attracting, retaining and investing in employees who share these common values to grow our team. If you are interested in joining the Global team, please send us your resume.